Shipping policy

 FREIGHT 

Freight may be added where applicable. All prices quoted by Team Elite Merchandise UK are considered estimates and we reserve the right to change these prices. All prices for country areas will be subject to adjustment for freight. 

UNDELIVERABLE GOODS 

The Customer assumes full responsibility for providing an accurate shipping address. Any goods that are unclaimed by the customer or returned to Team Elite Merchandise UK due to an inaccurate address, will be subject to additional shipping charges being incurred by the customer. 

DAMAGED GOODS IN TRANSIT 

Team Elite Merchandise UK liability for damage to your goods ends when a courier picks the order up. At this point, you, the customer, accepts liability for any loss or damage caused in handling or transit. 

DELIVERY TIMEFRAMES 

Whilst we endeavour to effect deliveries by the requested date, we shall not be liable if your order is temporarily delayed while in transit due to unavoidable circumstances such as inclement weather, a natural disaster, a vehicle issue or other conditions. 

Times may also vary depending on many factors like Christmas, Easter & Public Holidays, so consideration must be made getting your orders in even earlier to avoid disappointment. Likewise, the Lunar Festival also sees our overseas factories shutdown for approx. 2 weeks in late January/early February (timing can vary weeks each year) so this must be taken into account also.