Quality & Service
OUR MISSION STATEMENT:
'TO PROVIDE HIGH QUALITY AND WELL DESIGNED MERCHANDISE & MERCHANDISE SERVICES FOR THE SPORTS INDUSTRY'
We take this seriously. After we have sold a product, we only ever want to see it again when it is being worn by an end user. Our target = zero returns.
Our suppliers are all selected on the basis of quality, reliability and good products. We take this seriously and have been loyal to our suppliers for many years and we feel their approach to us is reciprocated, whether that be a large factory in Asia, making 10,000 runs of T-shirts for us, or it is one of our local printers making sure the Pantone references are 100% accurate, delivery is on time and the packaging is correct.
We take the same approach to all goods we supply and we are very proud of our history in this regard.
PS, it is always a great kick seeing a garment we have supplied being worn by customers, especially when it is many years on (the record is a 1996 World Masters Swimming T-Shirt being worn at a Australian Masters Swimming Championships - 2017!)